Delivery of Products marked "Pre-order"
In order to get the freshest and best quality products for our customers, certain items will be ordered in weekly from our suppliers in Philippines. "Pre-order" are taken Saturday to Monday and are delivered next Friday to Sunday. Items which are "Pre-order" will be clearly marked, and the freshest products delivered to you in our next possible delivery.
Delivery of Products marked "In Stock"
Order daily by 2pm and receive your order the next day within Dubai & Sharjah & Ajman. Orders placed after 2pm will be delivered within 2 days. For Abu Dhabi & Al Ain deliveries, you will receive your order only on Mondays, Wednesdays, and Saturdays. For Ras Al Khaimah, Fujairah deliveries, you will receive your order only on Sunday.
We currently do not deliver to all areas in the cities that we deliver to. In Abu Dhabi, we do not deliver to Al Rawais, Al Marfa, Tarif, Westin Marina Zayed, Liwa, Al Hamra, and Al Sila. In Fujairah, we do not deliver to Al Qurayyah and Mirbah, and in Sharjah we do not deliver to Kalba and Khor Fakkan.
If the order includes "In Stock" items and "Pre-order" items, you will receive your "In Stock" items the next day, and the "Pre-order" items will be delivered after 4 days to 1 week. You may also request to have all your items delivered at the same time as the "Pre-order" items.